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REVIEW: Heyspin Casino UK
By Momchil Chonov
Gambling Expert & Content Lead
Our Contributors
Momchil Chonov, Gambling Expert & Content Team Lead
6.3/10
or
63%HighScore Naming:High
The Casino.net Overall Score is calculated automatically and based on hard facts about the
operator, as well as on expert and user opinions.
by Casino.net
Our user rank represents an average score based on all user ratings.
No comparison data available based on our user rank.
Overall Score Distribution:
4.8/10
Web Rank Based on opinions across the web.
Web Rank
4.8
Our web rank is an aggregate score based on data from Google Play, the App Store, Trustpilot, Ahrefs Domain Rating, Lighthouse metrics, and Reviews.io.
Heyspin has a lower web rank than 96% of all reviewed casinos.
Our experts ranked Heyspin lower than 71% of all reviewed casinos.
The expert score reflects the combined evaluations of our team members and contributors who collaborated on this comprehensive review. Explore all our expert opinions and insights.
The Heyspin slot selection features more games than
81.6% of all reviewed casinos. The average RTP of
Heyspin slots is higher than
61.2% of operators featured on casino.net.
Slots RTP:
95.7%
Payout:
1 - 6 Days
Software:
Hacksaw Gaming,
NetEnt,
Playtech,
Pragmatic Play,
Yggdrasil,
Blueprint Gaming,
Red Tiger Gaming,
Quickspin,
Novomatic,
InnoGames,
G. Games,
SpinBerry,
Fortune Factory Studios,
Neon Valley Studios,
Games Global,
1x2gaming,
Nailed It! Games,
Snowborn Games,
Wishbone,
Just For The Win,
Wizard Games,
Evolution,
Blueberi,
Skywind,
Stakelogic,
Slotmill,
Slingshot Studios,
Pariplay,
Red Rake Gaming,
Iron Dog Studio,
Inspired Gaming,
Crazy Tooth Studio,
4theplayer,
Play'n GO,
Realistic Games,
iSoftBet,
Eyecon,
Spinomenal,
Rubyplay,
Authentic Gaming
Payments:
Visa,
Mastercard,
Apple Pay,
PayPal,
MuchBetter,
PaysafeCard,
Skrill,
Trustly,
Bank Transfer
The Casino.net Algorithm is automatically calculated using objective data about the casino. Below is the score for Heyspin Casino based on all criteria:
Casino.net Algo Score: 6.9/10
Heyspin Casino has a higher Casino.net Algo score than 63% of all reviewed casinos.
Heyspin Casino uses HTTPS and has cookie warning, customizable cookie settings, anti-malware and spyware certificate, password protection and checks against data breach.
Safety & Responsible Gambling
+ 2.5 points
Criteria
How Heyspin Casino Scored
Why This Score
Number of Games
+ 0.5
Heyspin Casino has more games than 80% of all reviewed casinos.
Number of Slots
+ 0.5
Heyspin Casino has more slots than 80% of all reviewed casinos.
Number of Live Games
+ 0.3
Heyspin Casino offers live roulette, blackjack, baccarat, Casino Hold'em, Three-Card Poker, and Hi-Lo.
Number of Software Providers
+ 0.2
Heyspin Casino has games by more software providers than 50% of all reviewed casinos.
Games
+ 1.5 points
Criteria
How Heyspin Casino Scored
Why This Score
Overall RTP
+ 0
Heyspin Casino has overall RTP lower than 80% of all reviewed casinos. (RTP: 96.00%)
Slots RTP
+ 0.4
Heyspin Casino has better slot RTP than 60% of all reviewed casinos. (Slots RTP: 95.70%)
RTP
+ 0.4 points
Criteria
How Heyspin Casino Scored
Why This Score
Welcome Bonus Max Amount
+ 0.1
Heyspin Casino offers a lower bonus amount than most reviewed casinos.
Wagering Requirement
+ 0
Heyspin Casino offers worse wagering contributions than 70% of all reviewed casinos.
Bonus Minimum Deposit
+ 0
Heyspin Casino accepts a bonus minimum deposit higher than £10. (Minimum deposit: £20.00)
Heyspin Casino offers instant withdrawals for select payment methods.
Minimum Deposit
+ 0.1
Heyspin Casino accepts a minimum deposit of £10 or lower. (Minimum deposit: £10.00)
Maximum Deposit
+ 0
Heyspin Casino does not specify a maximum deposit.
Cashout Limits
+ 0.1
Heyspin Casino has no cashout limits. (Security checks might apply.)
Currencies
+ 0.1
Heyspin Casino accepts £.
PayPal Accepted
+ 0.1
Heyspin Casino accepts PayPal.
Payment
+ 0.8 points
Criteria
How Heyspin Casino Scored
Why This Score
Customer Support Availability
+ 0.3
Heyspin Casino offers 24/7 customer support.
Customer Support Methods
+ 0.2
Heyspin Casino offers customer service but not both live chat and phone support.
Compatible Devices
+ 0.2
Heyspin Casino works seamlessly across all devices, old and new.
Languages
+ 0.1
Heyspin Casino supports two languages.
User Experience
+ 0.8 points
Criteria
How Heyspin Casino Scored
Why This Score
Casino Awards
+ 0.4
Heyspin Casino has two or more casino awards. (White Label Supplier of the Year 2021 SBC Awards, White Label Partner 2023 EGR B2B Awards, Casino Platform Supplier 2023 EGR Nordics Awards)
Other Products
+ 0.2
Heyspin Casino offers only one other gambling product. (Products: sport)
Public Company
+ 0.2
Heyspin Casino is held by a public company.
Reputation and Awards
+ 0.8 points
User Ratings
There are no user reviews yet. Be the first to leave a review by clicking the button below.
Curious how others rate Heyspin? Here's an overview of its reception across trusted review sources.
Website
Score
Translating into score out of 10
App Store
1/5
2/10
Play Store
Not listed
Not listed
Ahrefs Domain Rating
50/100
5/10
Lighthouse Metrics
Lighthouse scores measure page quality — including speed, accessibility, and best practices — to show how
well this site performs for visitors.
86/100
8.6/10
Trustpilot
1.8/5
3.6/10
Reviews.io
Not listed
Not listed
Average Web Score:
4.8/10
Expert Opinions
Slots Expert's Opinion
Lindsey Jones
Slots Expert
Lindsey has over 5 years of experience as a content writer in the igaming industry. Her focus and specialty are on slots. She has written numerous reviews for different games, always providing quality content.
Live and Table Games Expert's Opinion
Nikola Antonov
Live and Table Games Expert
Nikola started working as a senior content writer in 2019, and since then, he has created numerous online casino reviews and articles about gambling in different countries. Over the years, he has been involved in projects that require a thorough analysis of various gaming platforms, which has helped him gain strong expertise. Thanks to his experience in writing reviews, Nikola has built a precise comparison model to overview and fairly assess online casinos and their services.
Social Media Expert's Opinion
Manuela Nikolova
Social Media Expert
Manuela Nikolova serves as the dedicated social media reviewer for casino.net, providing expert analysis on how gambling brands engage with players and build trust across various platforms. She brings together a master’s degree in marketing and brand management with extensive experience in social media strategy and the creation of engaging gambling-related content. Above all, Manuela is deeply committed to player safety, consistently advocating for transparency and responsible gambling practices.
Legal Expert's Opinion
Momchil Petrov
Legal Expert
With over a decade of legal experience in the online gambling industry, Momchil specialises in advising key stakeholders—including operators, providers, and affiliates—on compliance, licensing, and regulatory strategy. He has drafted hundreds of Terms & Conditions, Privacy Policies, and other key legal documents tailored to the online casino space. As a speaker at international gambling conferences, he stays ahead of industry trends and evolving legal standards. In his reviews, he takes a critical look at each casino—breaking down the fine print, highlighting potential red flags, and offering players clear, trustworthy insights grounded in real legal expertise.
IT Expert's Opinion
Plamen Spahiev
IT Expert
Plamen is a seasoned IT expert with over 20 years of experience leading technical teams and designing secure, high-performance systems. With a strong background in cybersecurity, risk analysis, and infrastructure optimisation, he ensures each casino meets high standards for technical reliability, speed, and data protection.
Slots Expert's Opinion
Our slot expert reviews the slot selection, software providers, and how easy it is to browse games. They also look at branded titles, jackpots, and features like tournaments and missions.
Progressive Jackpot Offerings:
HeySpin lists progressive jackpot titles among its catalogue (network progressives from major providers), e.g The Goonies Megaways Quest for Treasure, Cash Strike, and King Kong Cash Jackpot King, so high-variance jackpot play is catered for.
Presence of Major Slot Providers:
HeySpin partners with over 60 flagship studios, NetEnt, Play'n GO, Games Global, Pragmatic Play, Quickspin, Yggdrasil, and Blueprint Gaming. This means mainstream hit titles and a wide range of mechanics are available.
Mobile-First, Instant-Play UI:
HeySpin's lobby and marketing emphasize mobile and instant-play access. The site supports browser play, with no heavy desktop-only requirements. That's essential for slot players on phones. There is a dedicated app for iOS users.
What I don't like:
Catalogue Transparency for Jackpots:
HeySpin lists jackpot titles, but doesn't publish a neat jackpot hub with live progressive meters and prize pools; many competitors highlight live jackpot meters prominently; which matters to progressive jackpot-hunters.
No Megaways Emphasis or Hub:
Megaways is a dominant slot mechanic in the UK market e.g., Bonanza Megaways and Fishin' Frenzy Megaways. HeySpin lists Megaways titles among its slots, but there is no dedicated "Megaways" tab or promotion, whereas Duelz, William Hill, and LeoVegas all run Megaways-focused promos.
My recommendations:
Add Branded Blockbuster Slots Section:
Dedicate a section to popular branded titles e.g., The Goonies Return, Game of Thrones, and Deal or No Deal Megaways. This is a clear direction for the competitors, such as William Hill, who aggressively promote branded and exclusive slots, such as Jokers Edge, Bucket of Bass, and Aztec Hero.
Enhance Slot Filters with Buy Bonus, Volatility, and RTP:
Add toggles for "High Volatility," ">96% RTP," and "Buy Bonus" to directly appeal to knowledgeable players and address the criticism of basic filtering options.
Live and Table Games Expert's Opinion
Our live and table games expert reviews the variety of table games, live dealer quality, and software providers. They also check table limits, usability, and availability, plus extras like bet behind, tournaments, and gamified features like badges and levels.
What I like:
Wide Game Selection:
While exploring Heyspin's game catalogue, I found a good selection of both RNG and live dealer games. I liked the inclusion of popular variations, which are favoured by many, indicating the operator’s aim to meet the needs of a regular player base. Popular titles I came across were Speed Roulette, Instant Roulette, Blackjack Multihand VIP, Baccarat Squeeze, Super Sic Bo, as well as Three Card Poker, and more.
Betting Limits Range:
With a decent selection across each category, I noticed that the games generally offer standard betting limits. Most titles fall within the typical range of £1 to £5,000, which should suit the majority of players, whatever their budget.
Software Suppliers:
Another positive at Heyspin is that the vast majority of their games come from leading software names, with only a handful supplied by lesser-known developers. You’ll see top brands like Evolution, Games Global, iSoftBet, Playtech, and Stakelogic featured prominently, which reassures you of the quality on offer.
What I don't like:
Complicated Game Navigation:
My main frustration with Heyspin was how tricky it was to locate the games I wanted. There aren't dedicated tabs, so when you search by game type, the results jumble up all the RNG and live dealer options together. On top of that, the navigation bar is quite narrow, making it a bit of a slog to scroll through everything.
My recommendations:
Clearer Game Categories Needed:
I think the site's navigation could do with a revamp. Introducing separate sections for RNG table games and live casino options would make it much easier for players to find exactly what they're after.
Social Media Expert's Opinion
Our social media expert checks which platforms the company uses, how often they post, and how well their content performs. They also look at follower count, brand tone, growth, and whether any channels are inactive or missing.
What I like:
Clean Slate for Growth:
With zero existing accounts, HeySpin Casino & Sportsbook can build up its social presence from the ground up. This presents a substantial opportunity for the brand to target new audiences and improve its visibility.
Flexibility to Test and Innovate:
The HeySpin team has the chance to explore different content formats, including posts, stories, reels, live streams, polls, and more. This will help them find out what resonates best with their audience and focus on that.
Potential to Increase Brand Awareness:
With so many legal online casinos in the UK, HeySpin could really use all available channels to stay top-of-mind for players. Currently, there's significant potential to increase brand awareness.
What I don't like:
Zero Current Visibility:
When it comes to social media, HeySpin Casino & Sportsbook is currently missing out on organic engagement, brand awareness, and community building in a space where competitors like NetBet and William Hill are already active.
No Social Proof of Trust Signals:
Without any verified page or follower counts, HeySpin is also missing out on the opportunity to boost its credibility. A verified and active presence would also safeguard the brand from impersonation.
My recommendations:
Launch Verified Pages:
Prioritise Instagram, X, and Facebook for the initial rollout and secure verification badges. Add the official handles to the website footer. Establish realistic and achievable social media goals.
Define Audiences & Content Strategy:
Conduct research to segment key demographics. Based on that, define content pillars such as game reviews, winner stories, betting tips, and responsible gambling. Sports betting content is working well for competitor brands.
Legal Expert's Opinion
Our legal expert checks if the casino is licensed and since when. They review the terms to see if bonus abuse is clearly defined and flag vague or misleading clauses. The review also covers player protection, responsible gambling tools, ADR, GDPR compliance, and regulatory fines.
What I like:
Clear Bonus and Promotional Play Policies:
The Bonus Policy and Terms are comprehensive, with explicit clauses on bonus eligibility, wagering requirements, and irregular or prohibited play restrictions. This clarity helps protect players from accidental breaches.
Robust Data Protection and Privacy:
Heyspin's Privacy Policy details what personal data is collected, how it is processed, and players' rights under GDPR and the UK's data protection framework.
Player Protection and Responsible Gambling Commitment:
The platform's Responsible Gaming Policy outlines its approach to player welfare and safer gambling. There is a clear process for self-exclusion and links to specialist support bodies. Heyspin has appointed eCOGRA as its ADR provider and provides a direct link for players to submit a complaint in its T&C (section 10.2).
Licensing and Regulation:
Heyspin operates under AG Communications Limited, which holds a valid licence (Licence No. 39483, issued 1 November 2014) from the UK Gambling Commission.
What I don't like:
Repeated Regulatory Sanctions:
AG Communications Limited (Aspire Global), the parent company of Heyspin, has recently faced multiple regulatory actions from the UK Gambling Commission. In November 2022, the company incurred a £237,600 financial penalty with an official warning and conditions attached to the licence for failing to meet anti-money laundering standards. In March 2025, it paid the UKGC £1.4 million for social responsibility and AML failures.
Dense Terms & Discretionary Language:
Some clauses in the Terms and Conditions are wide-ranging, such as the reserved right to suspend or close accounts at the operator's discretion or in response to broad definitions of "suspicious activity". While standard, this level of discretion may create uncertainty for players.
Inactivity Fees:
Player accounts that remain inactive for 12 consecutive months are subject to a £5 monthly administration fee (T&C section 5.5). The charge will be deducted until the balance is depleted or the account is reactivated. Although notification is required, this could affect dormant balances and is not always front-of-mind for players.
My recommendations:
Transparent Communication on Regulatory Action:
Heyspin should openly acknowledge its recent regulatory issues and clearly explain specific corrective measures and ongoing compliance improvements. It could proactively publish updates on AML and player protection standards to strengthen trust.
Refine and Simplify Terms:
The casino could condense and clarify complex or discretionary clauses, especially around account closure, inactivity fees, and regulatory enforcement. This would enable users to grasp their rights and risks quickly.
IT Expert's Opinion
Our IT expert evaluates the site’s technical performance, covering security, HTTPS implementation, and core web metrics. They also check mobile optimisation and the use of content delivery networks. Further review includes caching practices, hosting setup, and frontend diagnostics.
What Works Well
Secure Foundation:
The site correctly uses HTTPS and implements HSTS for enhanced security. It also uses the modern HTTP/2 protocol.
Content Management:
The site is built on WordPress, a well-supported CMS, and runs on a WordPress Multisite configuration.
Infrastructure:
An Akamai CDN is in place to help distribute assets. The backend uses PHP and a MySQL database.
Mobile Configuration:
A viewport meta tag (width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0) is correctly configured for mobile rendering.
Server Response:
The initial server response time for the root document is acceptable at 450 ms.
What Needs Improvement
Critical Performance Issues:
The site suffers from very poor Core Web Vitals.
Largest Contentful Paint (LCP):3.4 s. This is significantly slower than the recommended 2.5 s.
Time to Interactive (TTI):7.6 s. Users must wait a long time before the page is fully usable.
Total Blocking Time (TBT):750 ms. This indicates heavy main-thread activity is blocking user interaction.
Speed Index:4.2 s. The visual loading of the page is slow.
Extreme Layout Instability:
The Cumulative Layout Shift (CLS) score is 0.48, which is substantially higher than the recommended threshold of 0.1. This creates a disruptive visual experience for users.
Console Errors:
The browser console logs deprecation warnings related to DOMNodeInserted mutation events, indicating the use of outdated JavaScript techniques that are no longer supported.
Excessive Third-Party Scripts:
The analysis found 27 third-party cookies, originating from services like Snapchat, Bing, Yandex, Clarity, and Freshchat. This high number contributes to performance degradation and creates a large privacy footprint.
Missing SEO & Caching Elements:
No structured data (schema.org types) was detected. Additionally, no specific caching layer was identified in the technology stack.
The 750 ms TBT is a major bottleneck. Aggressively audit and defer third-party scripts (analytics, ads, chat widgets). The site uses Datadog RUM, Facebook Pixel, and others; evaluate their performance impact and delay their execution until after the initial page load.
Since the site runs on WordPress, investigate which plugins are responsible for the excessive script loading. Use a performance plugin or custom code to defer non-critical JavaScript.
Fix Cumulative Layout Shift (CLS):
A CLS of 0.48 is critical to resolve. Identify the elements causing layout shifts. This is commonly caused by ads, images, or iframes loading without reserved space.
Action: Ensure all <img> and <iframe> elements have explicit width and height attributes. For dynamically injected content, pre-calculate and reserve the required space in the DOM.
Update Deprecated JavaScript:
Locate the script(s) using the DOMNodeInserted event. Replace this deprecated method with the modern MutationObserver API to ensure future browser compatibility and better performance.
Implement a Caching Strategy:
Since no caching layer was detected for this WordPress site, install and configure a high-performance caching plugin. This should handle page caching, browser caching via headers (Cache-Control, Expires), and potentially object caching to reduce the 450 ms server response time.
Introduce Structured Data:
Implement Organization and WebSite schema markup on the homepage. This provides context to search engines and can enable rich search results. An SEO plugin can typically facilitate this.
Lead Author's Summary and Final Rating
Momchil ChonovGambling Expert & Content Team Lead
Very HighOveral Expert Score6.5/10 or 65 %
From both my own testing and the feedback of fellow specialists, Heyspin Casino offers a well-balanced, player-focused platform with a good variety, competitive jackpots, and fresh slot-first promotions. The casino’s line-up of major developers gives it real credibility for UK players; titles from Evolution, Playtech, and NetEnt mean you get choice and stability. I especially appreciated the concrete approach to bonus terms and responsible gambling, and the wide availability of self-limits and ADR procedures - these are benchmarks sometimes overlooked elsewhere.
That said, the user experience can be hit or miss. Locating your preferred table or slot genre often takes too much digging due to limited navigation structure and filtering. No real brand community yet exists, which is surprising for a modern operator - there’s a huge opportunity to boost presence and build trust by going official on Instagram, X, or Facebook. On the tech side, slow loading and clutter caused by aggressive scripts and unstable layouts can frustrate, especially for mobile users. Still, these are areas that could be addressed with focused effort, and I see real growth potential here.
Momchil Chonov brings over 17 years of experience in land-based casinos and online gambling content, offering a deep and well-rounded understanding of the gaming industry. His extensive background allows him to produce accurate, engaging, and insightful content for players of all skill levels. Passionate about responsible gambling and player education, Momchil is committed to providing trustworthy advice, in-depth reviews, and clear, easy-to-follow guides. His goal is to ensure every visitor enjoys online gaming in a safe, informed, and responsible way.
Full T&Cs Apply. 18+, New players only. Offer is valid on 1st deposit of min £10. 100% bonus match up to £200 plus 20 bonus spins on Big Bass Splash. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement (bonus + deposit). Only bonus funds count towards wagering contribution. Winnings from Bonus Spins credited as Bonus funds and capped at £100. Bonus funds must be used within 30 days, spins within 24 hours. Max bonus bet £5. Affordability checks apply. Play responsibly, GambleAware.org.
Full T&Cs apply. *18+. New customers. Opt-in required. 50 Bonus Spins on “Big Bass Bonanza” at 10p per spin and 100% Deposit Bonus up to £100 on first deposit (payment method and play restrictions apply). Min. deposit £20. 30x wagering for Bonus Spins 30x wagering on Deposit + Bonus (game weighting applies). Max. £5/spin or £0.50/line.Offer ends in 7 days. Please gamble responsibly • BeGambleAware.org T&Cs apply
Full T&Cs Apply. First Deposit Only. Game: Book of Dead, Spin Value: £0.5, Max Free Spins: 100. Max bet is 10% (min £0.10) of the free spin winnings amount or £5 (lowest amount applies). Spins must be used and/or Bonus must be claimed before using deposited funds. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy applies
For UK players looking for a sturdy mix of slots, recognised providers, and strong responsible gaming signals, Heyspin is certainly one to explore. The site’s commitment to fairness, clarity, and regular promotions is clear, and with steps towards faster navigation, smarter design, and a livelier voice online, it could move quickly up the ranks. Dive in and see if Heyspin’s growing catalogue and focus match up with your own preferences.
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