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REVIEW: JackpotJoy Casino UK
By Momchil Chonov
Gambling Expert & Content Lead
Our Contributors
Momchil Chonov, Gambling Expert & Content Team Lead
6.4/10
or
64%HighScore Naming:High
The Casino.net Overall Score is calculated automatically and based on hard facts about the
operator, as well as on expert and user opinions.
by Casino.net
Full T&Cs Apply. #Ad. New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Game availability & restrictions apply. BeGambleAware.org
Our user rank represents an average score based on all user ratings.
No comparison data available based on our user rank.
Overall Score Distribution:
7.3/10
Web Rank Based on opinions across the web.
Web Rank
7.3
Our web rank is an aggregate score based on data from Google Play, the App Store, Trustpilot, Ahrefs Domain Rating, Lighthouse metrics, and Reviews.io.
Jackpotjoy has a higher web rank than 85% of all reviewed casinos.
Our experts ranked Jackpotjoy higher than 31% of all reviewed casinos.
The expert score reflects the combined evaluations of our team members and contributors who collaborated on this comprehensive review. Explore all our expert opinions and insights.
The Jackpotjoy slot selection features more games than
4.1% of all reviewed casinos. The average RTP of
Jackpotjoy slots is higher than
12.2% of operators featured on casino.net.
Slots RTP:
95.6%
Payout:
1 - 3 Days
Software:
Playtech,
Pragmatic Play,
IGT,
Gamesys,
Blueprint Gaming,
Big Time Gaming,
Red Tiger Gaming,
Push Gaming,
Foxium,
Bally,
RAW iGaming,
WMS Gaming,
Area Vegas,
Roxor Gaming,
PearFiction Studios,
Neon Valley Studios,
ELK Studios,
Gaming Realms,
Gamevy,
4theplayer,
Scientific Games,
Play'n GO,
Sg Interactive,
Barcrest,
Eyecon,
Evolution
Payments:
Visa,
Mastercard,
Apple Pay,
Google Pay,
Instant Bank Transfer,
Bank Transfer
The Casino.net Algorithm is automatically calculated using objective data about the casino. Below is the score for Jackpotjoy Casino based on all criteria:
Casino.net Algo Score: 5.4/10
Jackpotjoy Casino has the lowest Casino.net Algo score of all reviewed casinos.
Jackpotjoy Casino uses HTTPS and has cookie warning, customizable cookie settings, anti-malware and spyware certificate, password protection and checks against data breach.
Safety & Responsible Gambling
+ 2.5 points
Criteria
How Jackpotjoy Casino Scored
Why This Score
Number of Games
+ 0.1
Jackpotjoy Casino has less games than 50% of all reviewed casinos.
Number of Slots
+ 0.1
Jackpotjoy Casino has at least one hundred slots.
Number of Live Games
+ 0.3
Jackpotjoy Casino offers live roulette, blackjack, baccarat, Casino Hold'em, Three-Card Poker, and Hi-Lo.
Number of Software Providers
+ 0.1
Jackpotjoy Casino has games by less software providers than 50% of all reviewed casinos.
Games
+ 0.6 points
Criteria
How Jackpotjoy Casino Scored
Why This Score
Overall RTP
+ 0
Jackpotjoy Casino has overall RTP lower than 80% of all reviewed casinos. (RTP: 96.00%)
Slots RTP
+ 0
Jackpotjoy Casino has slot RTP lower than 70% of all reviewed casinos. (Slots RTP: 95.60%)
RTP
+ 0 points
Criteria
How Jackpotjoy Casino Scored
Why This Score
Welcome Bonus Max Amount
+ 0.1
Jackpotjoy Casino offers a lower bonus amount than most reviewed casinos.
Wagering Requirement
+ 0
Jackpotjoy Casino offers worse wagering contributions than 70% of all reviewed casinos.
Curious how others rate Jackpotjoy? Here's an overview of its reception across trusted review sources.
Website
Score
Translating into score out of 10
App Store
4.7/5
9.4/10
Play Store
4.7/5
9.4/10
Ahrefs Domain Rating
57/100
5.7/10
Lighthouse Metrics
Lighthouse scores measure page quality — including speed, accessibility, and best practices — to show how
well this site performs for visitors.
88/100
8.8/10
Trustpilot
1.5/5
3/10
Reviews.io
Not listed
Not listed
Average Web Score:
7.3/10
Expert Opinions
Slots Expert's Opinion
Lindsey Jones
Slots Expert
Lindsey has over 5 years of experience as a content writer in the igaming industry. Her focus and specialty are on slots. She has written numerous reviews for different games, always providing quality content.
Live and Table Games Expert's Opinion
Nikola Antonov
Live and Table Games Expert
Nikola started working as a senior content writer in 2019, and since then, he has created numerous online casino reviews and articles about gambling in different countries. Over the years, he has been involved in projects that require a thorough analysis of various gaming platforms, which has helped him gain strong expertise. Thanks to his experience in writing reviews, Nikola has built a precise comparison model to overview and fairly assess online casinos and their services.
Social Media Expert's Opinion
Manuela Nikolova
Social Media Expert
Manuela Nikolova serves as the dedicated social media reviewer for casino.net, providing expert analysis on how gambling brands engage with players and build trust across various platforms. She brings together a master’s degree in marketing and brand management with extensive experience in social media strategy and the creation of engaging gambling-related content. Above all, Manuela is deeply committed to player safety, consistently advocating for transparency and responsible gambling practices.
Legal Expert's Opinion
Momchil Petrov
Legal Expert
With over a decade of legal experience in the online gambling industry, Momchil specialises in advising key stakeholders—including operators, providers, and affiliates—on compliance, licensing, and regulatory strategy. He has drafted hundreds of Terms & Conditions, Privacy Policies, and other key legal documents tailored to the online casino space. As a speaker at international gambling conferences, he stays ahead of industry trends and evolving legal standards. In his reviews, he takes a critical look at each casino—breaking down the fine print, highlighting potential red flags, and offering players clear, trustworthy insights grounded in real legal expertise.
IT Expert's Opinion
Plamen Spahiev
IT Expert
Plamen is a seasoned IT expert with over 20 years of experience leading technical teams and designing secure, high-performance systems. With a strong background in cybersecurity, risk analysis, and infrastructure optimisation, he ensures each casino meets high standards for technical reliability, speed, and data protection.
Slots Expert's Opinion
Our slot expert reviews the slot selection, software providers, and how easy it is to browse games. They also look at branded titles, jackpots, and features like tournaments and missions.
What I like:
Jackpot King Slots:
If you love the Blueprints Gaming's Jackpot King series, where you can win the Regal, Royal, or King jackpots, there are many to play at Jackpot Joy. Paired with popular slot franchises like Big Bass Bonanza, Eye of Horus, and The Goonies, you're spoilt for choice on PC, smartphones, and tablets.
Play Famous UK Game Show Slots:
If you enjoy famous game shows in the UK like Who Wants to Be a Millionaire Megaway or Breaking Point, then you can enjoy all these slots on the Jackpot Joy website and app.
Play a Huge Variety of Progressive Jackpots:
If you're looking to win life-changing sums of money, then the progressive jackpots at Jackpot Joy are something special. Play a Jackpot King slot or try your luck at a wide range of Wowpots. If you prefer classic jackpot slots, then look no further than Mega Moolah.
Slots Available on Smartphones and Tablets:
Every slot in the Jackpot Joy catalogue is available to play on smartphones and tablets. You can play it in the official app, which is free for iOS, Windows, and Android devices. Alternatively, all games load fast when you play in a mobile browser on your mobile device.
What I don't like:
RTP Not Clearly Displayed:
When you see all the slots available on the site, only the name of the slot is displayed. It would be much better if RTP and even the software provider were shown clearly, so players could have more information before playing a slot.
More Filters:
The main way slots are organized is via type, once you click the "Slot" button. It would be much better if you were able to filter slots by theme, RTP, or game developer. Also, the feature you see often at online casinos of what's popular in a Netflix style, 1 - 10 wouldn't go amiss.
My recommendations:
Make Discoveries and Decisions Faster:
Speed up discovery with robust filters for provider, volatility, RTP band, mechanics, features, and release date. Add small tile badges for RTP band, volatility, provider, and a dated new tag. Offer Demo and Quick Compare on hover so players can preview features and max win without opening a page.
Turn Jackpots Into a Live Control Center:
Make Jackpots a live control center. Display real-time pot values for Daily Jackpots, Jackpot King, and Jackpot Blast, plus time to drop and recent winners. Let players sort by pot size or time remaining, highlight eligible games with a subtle Jackpot active badge, and add a brief explainer toggle.
Live and Table Games Expert's Opinion
Our live and table games expert reviews the variety of table games, live dealer quality, and software providers. They also check table limits, usability, and availability, plus extras like bet behind, tournaments, and gamified features like badges and levels.
What I like:
Wide Variety of Games
JackpotJoy is among the online gambling sites with a rich portfolio of both RNG table games and live dealer options. Both categories are filled with different variations, offering a vast range of betting limits. All this makes the table game selection of JackpotJoy an excellent choice.
Attractive Gamification Features
The game selection of JackpotJoy casino also stands out when it comes to different gaming features. Here, players can find live dealer tables like Lightning Blackjack offering betting limits ranging between £10 and £5000. Moreover, players can enjoy versions like Gold Vault Roulette with attractive multipliers between x50, x100, x150, and x500.
Overall Quality
The game variety is not the only trump card JackpotJoy casino holds. The operator impresses with excellent overall game quality. This is a result of the partnerships with some of the market-leading software suppliers. Evolution, Net Ent, and Pragmatic Play are just a few to mention. Moreover, the operator offers dedicated iOS and Android apps that provide an even better user experience.
What I don't like:
Chunky Game Navigation
Taking into account the fact that the gambling site is full of both RNG and live table game options, selecting the preferred version is not that easy. This is mainly because the search menu shows all options without filtering RNG from live dealer games. This results in a slight inconvenience for players who want to find their favourite games faster.
My recommendations:
More User-Friendly Search Menu
I think the game navigation is the element that the operator can improve, since other competitors offer players the chance to find the exact game choices much more easily. If JackpotJoy casino wants to retain existing customers, it should help them search and locate specific game preferences faster.
Social Media Expert's Opinion
Our social media expert checks which platforms the company uses, how often they post, and how well their content performs. They also look at follower count, brand tone, growth, and whether any channels are inactive or missing.
What I like:
Active and Verified Instagram Account:
On Instagram, Jackpotjoy has a verified account with 3.3K followers and over 550 posts. This demonstrates consistency and authenticity. A verified account strengthens brand trust and sends a positive signal to existing and potential players.
Official X Account:
The casino has an official account on X with about 9K followers. Even though the account is locked, the significant number of followers shows an audience ready to interact with the brand.
Diverse and Fun Content:
I really liked that Jackpotjoy adds a touch of humour to its posts. You can find interactive challenges, new game alerts, and promotions. There's a significant focus on bingo, which is a core offering from the brand.
What I don't like:
Locked X Account Limits Visibility:
I find it a bit odd that Jacpotjoy's X account is locked. By restricting posts to approved followers only, the casino misses out on broader exposure and discoverability, especially since this is a key channel for timely updates.
Absence on Key Platforms:
Besides X and Instagram, Jackpotjoy is unavailable on other popular platforms such as Facebook, LinkedIn, and YouTube. This might lead to missed opportunities for video content, wider community building, and professional visibility.
My recommendations:
Consider Unlocking the X Account:
I think Jackpotjoy should consider opening its X account to the wider public. This would allow broader reach and more exposure, potentially leading to improved brand recognition.
Try YouTube or TikTok:
Short-form clips highlighting bingo moments, promotions, and responsible gambling messages would resonate well and help Jackpotjoy connect with new demographics beyond Instagram and X.
Legal Expert's Opinion
Our legal expert checks if the casino is licensed and since when. They review the terms to see if bonus abuse is clearly defined and flag vague or misleading clauses. The review also covers player protection, responsible gambling tools, ADR, GDPR compliance, and regulatory fines.
What I like:
Key Terms Prominently Displayed:
Jackpotjoy's Terms and Conditions open with a concise summary of key definitions and high-level risks, allowing users to quickly understand crucial concepts and spot important contractual sections before reading the full, detailed terms.
Comprehensive Player Safeguards:
Jackpotjoy uses ISO 27001 data security standards and is audited by eCOGRA for fairness, ensuring integrity and modern data protection protocols. The Privacy Policy is detailed and meets UK GDPR requirements, highlighting transparent user rights and complaint channels.
Clear Approach to Responsible Gambling:
The platform's Responsible Gambling Policy goes beyond minimum standards, emphasizing player safety and open communication for support. It includes useful information about independent help organisations and lists their contact details.
Detailed Complaints and Dispute Framework:
Jackpotjoy sets out rapid, clear complaint procedures and utilises independent ADR services from eCOGRA when internal processes fail. The Complaints Policy is included in the Help section in addition to the General T&C, making it easily accessible for players.
Licensing and Regulation:
The site is operated by Gamesys Operations Limited and licensed by the UK Gambling Commission (Licence No. 38905, issued 1 November 2014). The Gibraltar Gambling Commissioner also provides regulatory oversight.
What I don't like:
Excessive and Fragmented Terms:
While the terms are exhaustive, their length is increased by incorporating betting rules for every sport and general casino rules. This approach causes information overload for typical casino users and makes it harder to locate casino-relevant clauses. Streamlined, product-specific documents would be preferable.
Recent Regulatory Sanction:
In late 2023, Gamesys Operations Limited received a £6 million penalty from the UK Gambling Commission for failures in anti-money-laundering systems and social responsibility controls.
Opportunities for Ambiguity:
The extensive reliance on generic or catch-all clauses, such as the operator's right to void bets or withhold winnings, can create legal uncertainty, particularly if users seek to challenge a decision.
My recommendations:
Streamline and Separate Sport/Non-Sport Terms:
Jackpotjoy should consider dividing its voluminous general terms into more manageable, product-specific policies, including a dedicated section for sports betting content. This would make the documentation easier to navigate and allow users to locate relevant casino terms more efficiently.
Clarify Discretionary Clauses:
It would be beneficial to clarify and, where feasible, provide concrete examples or thresholds in discretionary terms, especially those relating to bet voiding, bonus abuse, or "serious breach". This action could reduce the risk of confusion or perceived unfairness for players.
IT Expert's Opinion
Our IT expert evaluates the site’s technical performance, covering security, HTTPS implementation, and core web metrics. They also check mobile optimisation and the use of content delivery networks. Further review includes caching practices, hosting setup, and frontend diagnostics.
What Works Well
Outstanding Performance & Core Web Vitals:
The site is exceptionally fast and responsive.
Server Response Time: An excellent 80 ms.
First Contentful Paint (FCP): 0.8 s.
Largest Contentful Paint (LCP): 1.6 s.
Time to Interactive (TTI): 1.6 s.
Total Blocking Time (TBT): A near-perfect 10 ms, indicating no main-thread blocking.
Speed Index: 1.0 s.
Cumulative Layout Shift (CLS): A visually stable 0.01.
Modern Infrastructure:
The site runs on a Node.js/Express stack with an Envoy reverse proxy, contributing to its fast performance.
Excellent Privacy:
The analysis detected no third-party cookies, which is a significant positive for user privacy.
Good Foundational Setup:
The site has HSTS enabled and a correctly configured mobile viewport (width=device-width, initial-scale=1.0).
What Needs Improvement
CRITICAL - Mixed Content Security Flaw:
The site fails to enforce HTTPS for all resources. An insecure request to http://www.jackpotjoy.com:443/registration/account was detected and blocked by the browser. This is a significant security vulnerability.
Console Errors:
Multiple errors were logged to the console, indicating application health issues.
WebSocket Failures: There are repeated errors related to a WebSocket connection to wss://bingo-connection-proxy.prd00.iedu.ballys.tech:8443. The errors include CORS policy violations and a failure to establish a tunnel via the proxy server (net::ERR_FAILED).
Mixed Content Error: The security error related to the insecure prefetch resource is also logged.
No CDN Detected:
The site does not appear to be using a Content Delivery Network, which is a missed opportunity for optimizing global asset delivery.
Missing Structured Data:
No structured data (schema.org types) was found, limiting potential for enhanced search engine representation.
Recommendations
Immediate Action - Resolve Mixed Content:
This is the highest priority. Locate the code that requests http://www.jackpotjoy.com:443/registration/account and change the protocol to https://. Serving any resource over HTTP from a secure page compromises the site's security.
Investigate and Fix WebSocket Errors:
The connection failures to the ballys.tech endpoint are critical to resolve. The error "Establishing a tunnel via proxy server failed" suggests the issue lies with the Envoy proxy configuration.
Action: Review the Envoy proxy rules to ensure it correctly handles and forwards WebSocket (wss://) connections. Also, verify that the target server at ballys.tech has the correct CORS headers configured to allow requests from www.jackpotjoy.com.
Consider Implementing a CDN:
While server response is already excellent, a CDN would further improve performance for a global audience by caching static assets closer to the user. It would also provide an additional layer of DDoS protection.
Add Structured Data for SEO:
Action: Implement Organization and WebSite schema.org markup. This can be managed via the existing tag management solutions (Google Tag Manager, Tealium) to provide context to search engines and improve search visibility.
Lead Author's Summary and Final Rating
Momchil ChonovGambling Expert & Content Team Lead
Very HighOveral Expert Score7.0/10 or 70 %
Jackpotjoy is a standout choice for UK players who value reliability, variety, and fun. The game line-up is one of the most diverse, covering instant-favourite slots, high-profile game shows, and both classic and specialised table games. Strong responsible gambling policies, rigorous data protection, and independent fairness audits by eCOGRA add another layer of confidence, and exclusive daily jackpots and prize drops add even more excitement for active players. Technical performance is sharp on both desktop and mobile, making it quick and easy to jump from one game to another.
What really struck me and my team is how well the brand keeps player engagement high - with regular promotions, clear callouts for jackpot action, and transparent, effective customer support via detailed FAQs and complaint channels. The verified Instagram account brings a consistent pulse of playful content and bingo excitement, helping the brand stay front-of-mind. Even with some less-than-perfect navigation or term complexity, the overall experience is seamless and enjoyable, particularly for those keen on daily prizes and lively slot features.
Momchil Chonov brings over 17 years of experience in land-based casinos and online gambling content, offering a deep and well-rounded understanding of the gaming industry. His extensive background allows him to produce accurate, engaging, and insightful content for players of all skill levels. Passionate about responsible gambling and player education, Momchil is committed to providing trustworthy advice, in-depth reviews, and clear, easy-to-follow guides. His goal is to ensure every visitor enjoys online gaming in a safe, informed, and responsible way.
Full T&Cs Apply. #Ad. New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Game availability & restrictions apply. BeGambleAware.org
Wagering
1x
Validity
30 Days
Max Bet with Bonus Funds
No information available
Maximum Cashout
Not Listed
How to Claim
Register a new account. Opt-in by selecting the Free Spins offer. Deposit at least £10. Wager at least £10 in cash on any game.
Full T&Cs apply. *18+. New customers. Opt-in required. 50 Bonus Spins on “Big Bass Bonanza” at 10p per spin and 100% Deposit Bonus up to £100 on first deposit (payment method and play restrictions apply). Min. deposit £20. 30x wagering for Bonus Spins 30x wagering on Deposit + Bonus (game weighting applies). Max. £5/spin or £0.50/line.Offer ends in 7 days. Please gamble responsibly • BeGambleAware.org T&Cs apply
Full T&Cs Apply. New players only, £10 min fund, £200 max matchup bonus, free spin wins credited as bonus, 65x wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250).
Same fee structure as linked card (usually no fee)
Google Pay
£5
£5,000+
Tied to card limits
£5,000+
Same fee structure as linked card (usually no fee)
Instant Bank Transfer
£5–£10
Varies
£5–£10
Platform-defined
Fee‑free, instant to deposit, 1–2 days withdrawal
Mastercard
£5
£5,000+
£5
Varies
Typically free; some sites treat as cash advance with fees
Visa
£5
£5,000+
£5
Platform-defined
Typically free; some sites treat as cash advance with fees
Bank Transfer
£10
£100,000+
£10
£100,000+
Typically free; 1–5 days processing
Popularity
Below is a traffic estimate for Jackpotjoy based on data from Ahrefs and Semrush.
Ahrefs Organic Traffic
594,776
Ahrefs Paid Traffic
892
Semrush Organic Traffic
739,002
Semrush Paid Traffic
26,447
Responsible Gambling
Licensed by the UK Gambling Commission, Jackpotjoy complies with the highest responsible gaming standards and the best practices for player protection.
Software Provider
Type (RNG/Live)
Self-Exclusion
Yes
Deposit Limit Settings
Yes
Spending Limit Settings
Yes
Time-Out and Gaming Time Reminders
Yes
Self-Assessment tools
Yes
Begambleaware
Gamblers-anonymous
Gambling-therapy
Gamcare
Jackpotjoy Casino Company
Company Name
Gamesys Operations Limited
Founded
2001
Founder
Noel Hayden (Gamesys)
Headquarters
Suite 2, Floor 4, Waterport Place, Gibraltar, GX11 1AA, Gibraltar
Phone
+44 20 7478 8100
E-Mail
Contact Form
CEO
Robeson Reeves (Bally's Interactive)
CFO
Not Listed
Other key personnel
Erika Roshan - Director Human Resources, Simon Lucas - Head of CRM
Jackpotjoy is a top-tier UK casino that combines a wide portfolio, top software, strong player security, and fast site performance. Its unique jackpots, brand-specific slot content, and vibrant social community make every visit worth it. If you’re looking for daily thrills, exclusive features, and a brand that keeps fun at the forefront, give Jackpotjoy a try.
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