REVIEW: Grosvenor Casino UK
Grosvenor is a high street name, but online it is the payments that stand out: PayPal cashouts in about 15 minutes and wagering held at the legal 10x. A short provider list means the algo only just clears 50% of the market.
- Best for: Live Table Players
- Not ideal for: Slot Variety Seekers
What We Like
- PayPal Cashouts in Minutes
- Bonus Wagering Held at 10x
- 110+ Live Tables Running
- Live Limits Up to £10,000
- UKGC Licensed Rank Group Brand
- Apple Pay Deposits from £5
What We Don’t Like
- Only 19 Software Providers
- Slots RTP Sits at 95.97%
- No Slot Volatility Filters
- App Store Rating Just 1.5/5
Our Recommendations
- Add Volatility and RTP Filters
- Raise the App Store Rating
- Add E-Wallet Payment Options
- Updated Oct 02, 2026: Updated to the v2 review format: verdict and fit summary, rating breakdown, new Live Casino section and FAQ. Facts rechecked, Slots Expert updated.
- Updated Jun 02, 2026: Tech expert review update.
- Updated May 14, 2026: Fact check, content and expert score update.
- Updated Nov 17, 2025: Fact check and expert reviews update.
- Updated Aug 08, 2025: Review published publicly.
- Updated Jul 31, 2025: Review privately published for internal review.
- Updated Jul 21, 2025: Primary reviewer started individual assessment.
- Updated Jul 09, 2025: Experts and contributors began hands-on testing.
- Updated Jul 02, 2025: Research process initiated.
- United Kingdom Gambling Commission Keeping gambling fair and safe for all
- GambleAware Promoting and supporting responsible gambling
- eCOGRA Testing online gambling safety and fairness since 2003
Grosvenor Casino Features and Comparison
Ranked 42nd by overall score out of 101 reviewed UK online casinos.
Set against every Grosvenor casino uk rival on licence, bonus cost, withdrawal limits and game count, Grosvenor holds wagering at 10x, the legal maximum, and sets no ceiling on withdrawals. A library of 3185+ games and a 95.97% slots RTP keep the rest of the comparison ordinary.
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| Website | grosvenorcasinos.com | |
|---|---|---|
| Online Since | 2007 | |
| Casino Type | Instant Play, Mobile, App | |
| Network | The Rank Group Plc | |
| Licences | 57924, UK Gambling Commission | |
| Welcome Bonus | Deposit £20 & Get £40 + 100 Free Spins | |
| Wagering | 10x Deposit + Bonus | |
| Min Deposit | £5 | |
| Max Deposit | No Fixed Limit | |
| Max Withdrawal | Unlimited | |
| Max Withdrawal Monthly | Not published | |
| Max Withdrawal Daily | Unlimited | |
| Number of Games | 3185+ | |
| Number of Slots | 3000+ | |
| RTP | 96.00 | |
| Slots RTP | 95.97% Slots RTP The Slots RTP represents the median RTP of all slots listed at the casino. | |
| Bonus Cashout Limit | £100 (free spins); £200 (bonus) | |
| Payout Speed | 1 - 3 days | |
| Software Providers | Hacksaw Gaming, NetEnt, Playtech, Pragmatic Play, IGT, Quickspin, Slingo Originals, Novomatic, Booming Games, Evolution, NYX Gaming Group, WMS Gaming, Realistic Games, 4theplayer, Play'n GO, Eyecon, Ash Gaming, Barcrest, Authentic Gaming, |
|
| Payment Methods | Instant Bank Transfer, Mastercard, PayPal, PaysafeCard, Visa, Apple Pay, |
|
| PayPal Accepted | Yes | |
| Compatible Devices | Android, iOS, Windows, and macOS | |
| Restricted Countries | AR, AU, AT, BE, BO, BR, BG, CA, CL, CO, HR, CZ, DK, EE, FI, FR, DE, HK, HU, IS, IN, ID, IT, JP, KE, LV, MY, MT, NL, NZ, NO, PA, PH, PL, RO, ES, SE, TH, TR | |
| Awards | Casino Operator of the Year 2023 IGA | |
| Other Gambling Products | Sport, Poker | |
| Customer support | Live Chat, Phone, Email | |
| Company | Rank Interactive (Gibraltar) Limited | |
| Sister Sites | Enracha, Kitty Bingo, Lucky VIP Casino, Magical Vegas, Mecca Bingo, Rialto Casino, Spin and Win, YoBingo, YoCasino, YoSports | |
| Affiliate programme | Rank Affiliated, Rank Affiliates, YoGroup Affiliates | |
| Manual Flushing | Yes | |
| KYC Verification | Yes |
Grosvenor Casino Media
Captured from the Grosvenor lobby on desktop and app. The app captures deserve the closer look, because store ratings for it run at 1.5 on iOS and 2.4 on Android, so check how the lobby behaves on your own phone before relying on it.
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Grosvenor Casino Home Page on Mobile
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Grosvenor Casino Slots on Mobile
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Grosvenor Casino Table Games on Mobile
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Grosvenor Casino Live Casino on Mobile
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Grosvenor Casino Home Page on Desktop
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Grosvenor Casino Slots on Desktop
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Grosvenor Casino Table Games on Desktop
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Grosvenor Casino Live Casino on Desktop
Ratings Breakdown
The score is based on the following components, each with its respective weight:
Casino.net Algo
Safety, not games, carries the score in this Grosvenor casino review. Safety adds 2.5 points through the UK licence, responsible gambling tools and security, and the bonus category adds 1.0 for bonus cash on top of 100 free spins at 10x wagering. Games add only 0.8, and software providers just 0.1, because 19 studios is fewer than half the market runs.
Grosvenor Casino has a higher Casino.net Algo score than 50% of the casinos we review for the UK.
Safety 2.5 / 2.5
Grosvenor Casino takes every Safety point
Games 0.8 / 1.5
Grosvenor Casino leaves 0.70 of the 1.50 Games points unclaimed
RTP 0.4 / 1.5
Grosvenor Casino leaves 1.10 of the 1.50 RTP points unclaimed
Bonus 1.0 / 1.5
Grosvenor Casino leaves 0.50 of the 1.50 Bonus points unclaimed
Payment 0.8 / 1.0
Grosvenor Casino leaves 0.20 of the 1.00 Payment points unclaimed
User Experience 0.7 / 1.0
Grosvenor Casino leaves 0.30 of the 1.00 User Experience points unclaimed
Reputation 0.7 / 1.0
Grosvenor Casino leaves 0.30 of the 1.00 Reputation points unclaimed
Grosvenor Casino
Scored against Algo v3.0
Grosvenor Casino has a higher Casino.net Algo score than 50% of the casinos we review for the UK.
Where Grosvenor Casino leaves the most on the table.
User Ratings
Few players have voted, so a handful of new ratings can swing this score well beyond where it sits now. Treat it as an early read on player mood, and compare it with the Trustpilot and store reviews further down, which are far less warm.
Web Ratings
Grosvenor casino reviews on the web lean on weak inputs: 1.5 stars on the App Store, 2.4 on Google Play and 1.5 on Trustpilot. Its domain rating of 73 is the one strong input, and it measures how well linked the site is, not how players feel.
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“Excellent casino. Never had a problem. Great rewards. Immediate payouts. The best casino I have used.”
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“Personally had a good experience so I thought they deserved a positive review.”
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“They have an excellent choice of games to choose from”
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“Their pay out system doesnt take long at all they’re very helpful on live chat there has been no problems at all while using the casino”
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“Sometimes doesn’t load properly and slots dont display”
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“I agree with others on the hi low game there’s a few glitches.”
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“Used for about two years now, payment received within hours , excellent service”
Expert Opinions
Each tile below covers one part of Grosvenor: slots, live tables, social media, legal terms and site speed. The tech tile carries the sharpest criticism, with a 1200 ms server response and a first load of about 10.6 MB. The lead author's summary underneath weighs all five.
Lead Author's Summary and Final Rating
Dominic Pines is the lead author at Casino.net, with more than six years of experience writing and editing reviews of online casinos, their bonuses, games, payment options and sign-up terms. He studied at the University of Nottingham in the UK, where his interest in poker first developed and later grew into a wider focus on casino strategy, game mechanics and operator quality.
Alongside poker, he knows blackjack and roulette well, which helps when a game’s rules or house edge need explaining in plain words. His reviews are built on what an operator publishes: its licence, its terms and its own figures. The aim is to help players understand what a casino does well, where it could improve and whether the overall experience is worth their time.
Welcome Bonus
Deposit £20 and Grosvenor adds £40 in bonus cash plus 100 free spins, a mix that stands out in our comparison of UK sign-up offers, where it is the only one of ten UK picks paying bonus cash. Wagering is 10x the deposit plus bonus, the legal maximum.
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| Max Bonus Amount | £40 | |
|---|---|---|
| Bonus Code | None | |
| Significant Terms | +18. New players. Min Dep £20 (Excl. PayPal & PaySafe). Max Bonus £40 on selected games & 100 Free Spins on Big Bass Splash. Wagering 10x (deposit + bonus; free spin winnings 10x) & max win apply. T&Cs apply. Play Responsibly. GambleAware.org | |
| Wagering | 10x Deposit + Bonus | |
| Validity | 30 days | |
| Max Bet with Bonus Funds | Not published | |
| Maximum Cashout | £100 (free spins); £200 (bonus) | |
| How to Claim | Register, select the offer in the cashier, and deposit £20 (excluding PayPal and Paysafecard). | |
| Games Allowed | Fishin Frenzy Big Catch Megaways, Zeus vs Hades: Gods of War, Wanted: Dead or a Wild, Pirots 3, Buffalo King Megaways, Chaos Crew 3, Big Piggy Bank, Fishin Frenzy: Big Catch 2 – Rapid Fire Jackpots, Le Zeus, Le Fisherman, Rick and Morty Megaways, Donny & Danny: Cash Kings Forever, Bison Rising Megaways, Deal with Death, Life & Death, Duel at Dawn, TropiCool 4, Big Bass Splash |
The cash and the spins run on different clocks. The £40 stays live for 30 days, while the 100 spins on Big Bass Splash last 7 days and carry their own 10x wagering. Winnings from the Grosvenor casino bonus are capped at £100 from the spins and £200 from the bonus cash. Register, pick the offer in the cashier and deposit £20, but note that PayPal and PaysafeCard deposits do not qualify.
Welcome Bonus Alternatives
| Casino | Bonus | Website Link | Review Link | Terms and Conditions |
|---|---|---|---|---|
Prime Casino
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100% up to £25 + 50 Free Spins | Get Offer | Prime Casino Review | Full T&Cs Apply. 18+ Automatically credited upon 1st Deposit (min £10). Max Bonus £25. Game: Big Bass Bonanza, Spin Value: £0.1. WR 10x Bonus (only Slots count) in 30 days. WR 10x free spin winnings (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings and bonus or £5 (lowest applies). Bonus Policy applies. Gamble responsibly. GambleAware. |
Duelz Casino
|
Get up to 140 Free Spins 20 Free Spins Per Day for 7 Consecutive Days | Get Offer | Duelz Casino Review | Full T&Cs apply. Full T&Cs apply. 18+. New players. Min deposit £25. Up to 140 Free Spins (20/day for 7 consecutive days on selected games). Manually claimed daily or expire at midnight with no rollover. Free spin value £0.10. Max winnings £100/day as bonus funds with 10x wagering requirement to be completed within 7 days. Game restrictions apply. Play Responsibly! GambleAware. |
Dream Vegas Casino
|
Deposit £20 & Wager £10 50 Free Spins Welcome Bonus | Get Offer | Dream Vegas Casino Review | Full T&Cs Apply. 18+. New players only. Min. deposit £20. Max. bonus bet is £5. Welcome Offer is 50 free spins on Big Bass Splash on your first deposit and 50% match up to £50 on your 2nd deposit. To claim the free spins you also need to wager a minimum of £10 of your first deposit on slots. Free spins must be used within 72 hours. Winnings from free spins credited as cash funds and capped at £100. These cash funds are immediately withdrawable. Bonus funds expire in 30 days, unused bonus funds will be removed. Bonus funds are separate to Cash funds, and are subject to 10x wagering the total bonus. Only bonus funds count towards wagering contribution. Affordability checks apply. Terms apply. Please gamble responsibly. GambleAware.org |
Slot players get the most from the Grosvenor casino welcome offer: slots count 100% toward the wagering, live games 10%, roulette and blackjack nothing. Bonus cash on top of the spins is rare among rivals, and that is the real edge.
Grosvenor Slots
Grosvenor casino slots number 3000+, and the bonus games lean on Megaways and fishing titles: the 18 eligible for the welcome spins include Fishin' Frenzy Big Catch Megaways, Buffalo King Megaways and Rick and Morty Megaways, with Big Bass Splash carrying the spins themselves.
| Slot | RTP | Software | Jackpot | Max win | Play Review |
|---|---|---|---|---|---|
| Book of Dead | 96.00% | Play’n GO | No | x5000 | Play Slot |
| Mega Joker | 99.00% | NetEnt | Yes | No data | Play Slot |
| Starburst | 96.09% | NetEnt | No | x500 | Play Slot |
| Fruit Shop | 96.00% | NetEnt | No | x2000 | Play Slot |
| Sugar Rush | 96.50% | Pragmatic Play | No | x5000 | Play Slot |
| Reactoonz | 96.00% | Play’n GO | No | x4570 | Play Slot |
| Wolf Gold | 96.01% | Pragmatic Play | Yes | x2500 | Play Slot |
| Dazzle Me | 96.00% | NetEnt | No | x7946 | Play Slot |
| Narcos | 96.00% | NetEnt | No | x300 | Play Slot |
| Rainbow Riches | 95.00% | Barcrest | No | x500 | Play Slot |
| Guns N Roses | 96.00% | NetEnt | No | x1250 | Play Slot |
| Gonzo’s Quest | 95.97% | NetEnt | No | x3750 | Play Slot |
| Legacy of Dead | 96.00% | Play’n GO | No | x5000 | Play Slot |
| Fire Joker | 96.00% | Play’n GO | No | x800 | Play Slot |
| Blood Suckers | 98.00% | NetEnt | No | x1014 | Play Slot |
| Dead or Alive | 95.03% | NetEnt | No | x54,000 | Play Slot |
| Age of the Gods | 95.02% | Playtech | Yes | x50,000 | Play Slot |
| Cleopatra | 95.70% | IGT | No | x10 | Play Slot |
| Dead or Alive 2 | 96.00% | NetEnt | No | x111 | Play Slot |
| Starlight Princess | 96.50% | Pragmatic Play | No | x5000 | Play Slot |
RTP is where the slots lose ground. They return 95.97% against 96.00% across all games, and that slots median sits above only 6.8% of operators. There is no volatility or RTP filter, so choosing a game comes down to the name on the tile. A Drops & Wins tournament runs on top for players who like a leaderboard.
Software Providers
Nineteen studios sit behind the Grosvenor lobby, a short list for a library of 3185+ games. Hacksaw Gaming, NetEnt, Playtech, Pragmatic Play, IGT and Quickspin lead it, with Slingo Originals, Novomatic, Barcrest and Play'n GO in support.
| Software Provider | Type (RNG/Live) |
|---|---|
| Hacksaw Gaming | RNG Games |
| NetEnt | RNG Games |
| Playtech | RNG and Live Dealer Games |
| Pragmatic Play | RNG Games |
| IGT | RNG Games |
| Quickspin | RNG Games |
| Slingo Originals | RNG Games |
| Novomatic | RNG Games |
| Booming Games | RNG Games |
| Evolution | Live Dealer Games |
| NYX Gaming Group | RNG Games |
| WMS Gaming | RNG Games |
| Realistic Games | RNG Games |
| 4theplayer | RNG Games |
| Play'n GO | RNG Games |
| Eyecon | RNG Games |
| Ash Gaming | RNG Games |
| Barcrest | RNG Games |
| Authentic Gaming | Live Dealer Games |
Evolution and Authentic Gaming supply live tables only, and Playtech runs both slots and live. The 110+ live tables therefore rest on three suppliers, while the slots draw on all 19.
Grosvenor Live Casino
Grosvenor casino online is at its best with a dealer. More than 110 tables run, and blackjack leads with 39+ against 30+ roulette tables, with 22+ game shows and 20+ baccarat behind. Poker is the thin end at 4+. Some tables stream from Grosvenor Casinos’ own venues, Glasgow and Sheffield among them, which is where the land-based feel comes from.
| Live format | Tables |
|---|---|
| Roulette | 30+ |
| Blackjack | 39+ |
| Baccarat | 20+ |
| Game shows | 22+ |
| Poker | 4+ |
| Other live games | 10+ |
Stakes are wide. Live roulette and blackjack run from 10p to £10,000, baccarat from 20p and game shows from 10p to £5000. The virtual tables stop at £1000, a tenth of that live ceiling. Live games count only 10% toward the 10x wagering, so the tables suit cash play better than bonus play.
The Grosvenor Casino Mobile Apps
The Grosvenor casino app comes from both stores, Google Play for Android and the App Store for iOS, and store reviews are its weak spot, at 1.5 on iOS and 2.4 on Android. The codes below open the store listings directly.
Site speed matters more on a phone. The website audit in our tech tile found a 1200 ms server response and a 10.6 MB first load, which costs mobile data. Test the Grosvenor casino app on your own handset before depositing.
Payments
Six methods cover deposits and cashouts at Grosvenor: Visa, Mastercard, PayPal, PaysafeCard, Apple Pay and instant bank transfer, all fee free. PayPal withdrawals land in up to 15 minutes and instant bank transfer pays out at once, while cards take one to three days.
| Payment | Min Deposit | Max Deposit | Min Withdrawal | Withdrawal Timeframe |
|---|---|---|---|---|
| Instant Bank Transfer | £5 | £100 | £5 | Instant |
| Mastercard | £5 | Not published | £5 | 1 - 3 days |
| PayPal | £10 | £100 | £5 | Up to 15 minutes |
| PaysafeCard | £10 | £100 | No Data | No Data |
| Visa | £5 | Not published | £5 | 1 - 3 days |
| Apple Pay | £5 | Not published | No Data | No Data |
Cards and Apple Pay start at £5, PayPal and PaysafeCard at £10, and PayPal, PaysafeCard and instant bank transfer cap a deposit at £100. Withdrawals start at £5 with no maximum. PaysafeCard and Apple Pay have no listed withdrawal route, so settle your cashout method before choosing how to deposit. A debit card, Apple Pay or bank transfer is what unlocks the welcome offer.
Popularity
Grosvenor's domain also serves its land-based venues, so the Ahrefs and Semrush estimates below include venue searches as well as casino play. Read them as brand reach, not as a count of players.
| Ahrefs Organic Traffic | 298,134 |
|---|---|
| Ahrefs Paid Traffic | 2391 |
| Semrush Organic Traffic | 544,307 |
| Semrush Paid Traffic | 89,998 |
Responsible Gambling
Safer gambling at Grosvenor leans on the Rank Group's Keep it Fun site, and complaints the casino cannot settle can go to IBAS, the independent adjudicator named in its Complaints Policy. Safety is where Grosvenor scores best, and responsible gambling tools account for 0.5 of that.
| Self-Exclusion | Yes |
|---|---|
| Deposit Limit Settings | Yes |
| Spending Limit Settings | Yes |
| Time-Out and Gaming Time Reminders | Yes |
| Self-Assessment Tools | Yes |
- GambleAware
- GamCare
- GAMSTOP
Grosvenor Casino Company
The operating company is Rank Interactive (Gibraltar) Limited, but the group to know is The Rank Group Plc, which owns Grosvenor Casinos and Mecca Bingo and trades on the London Stock Exchange. It reports revenue of $727.6M and employs more than 7700 people.
| Company Name | Rank Interactive (Gibraltar) Limited |
|---|---|
| Founded | 2020 |
| Founder | Joseph Arthur Rank |
| Headquarters | Rank Group, MAIDENHEAD, SL6 8BN, United Kingdom |
| Phone | +350 2006 8085 |
| Contact Form | |
| CEO | Richard Harris - Rank Group |
| CFO | Sam Allanson |
| Other key personnel | COO: Liam W., Head of Commercial: Carlos Cidoncha Mellado, Head of Bingo: Robert Lee |
| Subsidiaries | Grosvenor Casinos Ltd., Mecca Bingo Ltd., Rank Digital Ceuta S.A.U., Rank España, Blue Square, Rank Interactive |
| Parent Organisation | The Rank Group Plc |
| Employees | 7700+ - Rank Group |
| Markets | GB, GI, IE, IM |
| Shares | £442.67M |
| Stock Price | 95.30 GBX |
| Number of Clients | 3.1M - Rank Group |
| Revenue | $727.6M - Rank Group |
Magical Vegas, Lucky VIP Casino and Rialto Casino are Grosvenor casino sister sites, sitting alongside Mecca Bingo, Kitty Bingo and YoCasino. A listed parent files audited accounts, which is what the Reputation points in our algo follow.
Frequently Asked Questions
Is Grosvenor Casino legit?
Yes. Grosvenor runs through Rank Interactive (Gibraltar) Limited, which holds UK Gambling Commission licence 57924, issued on 11 March 2022, plus Gibraltar licences RGL 133 and RGL 134. The parent, The Rank Group Plc, is listed in London, and complaints the casino cannot settle can go to IBAS.
Who owns Grosvenor Casino?
The Rank Group Plc, which also owns Mecca Bingo and trades on the London Stock Exchange. Richard Harris is chief executive of the group, and Rank Interactive (Gibraltar) Limited is the entity that runs the online casino.
What is the payout time at Grosvenor Casino?
PayPal pays out in up to 15 minutes and instant bank transfer at once, while Visa and Mastercard take one to three days. All are fee free with a £5 minimum. If a pending withdrawal outlasts its window, Grosvenor casino live chat runs from 07:00 to 22:30 every day.
Which methods let me cash out of Grosvenor Casino online?
Withdrawals go through the cashier to Visa, Mastercard, PayPal or instant bank transfer. Apple Pay and PaysafeCard have no listed withdrawal route. There is no fee and no maximum, and the account must be verified before the first payout.
Who handles closing a Grosvenor Casino account?
Ask support. Live chat runs 07:00 to 22:30 daily, the phone line on 0800 083 1990 answers from 10:00 to 18:00, and email to support@grosvenorcasinos.com can take up to 48 hours. Chat is the quickest of the three.
How does the Grosvenor sign up bonus work?
Deposit £20 in the cashier and get £40 in bonus cash plus 100 free spins on Big Bass Splash, with no code needed. Wagering is 10x deposit plus bonus. The bonus lasts 30 days and the spins 7, and PayPal and PaysafeCard deposits do not qualify.
Conclusion
My tip for Grosvenor: use the £40 bonus on slots only. Roulette and blackjack add nothing toward the 10x wagering and live games just 10%, so a table player is better off skipping the offer and keeping the wagering free.
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