REVIEW: JackpotCity Casino UK
- Updated Jun 08, 2026: Review published publicly.
- Updated Jun 01, 2026: Review privately published for internal review.
- Updated May 25, 2026: Primary reviewer started individual assessment.
- Updated May 18, 2026: Experts and contributors began hands-on testing.
- Updated May 11, 2026: Research process initiated.
What We Like
- Excellent RNG and Live Table Range
- Trusted Live Casino Providers
- High Customer Fund Protection
- Clear Plain-English Legal Notes
- Great Weekly Slot Rewards
- Broad UK Social Media Presence
What We Don’t Like
- No Live Casino-Specific Offers
- Search Tools Need More Filters
- £5 Monthly Inactivity Account Fee
Our Recommendations
- Add Live Casino Promotions
- Improve Game Search Filters
- Rework the Inactivity Policy
- United Kingdom Gambling Commission Keeping gambling fair and safe for all
- GambleAware Promoting and supporting responsible gambling
- eCOGRA Testing online gambling safety and fairness since 2003
JackpotCity Casino Features and Comparison
Ranked 64th out of 103 reviewed UK online casinos.
Browse or search for another reviewed casino
| Website | jackpotcitycasino.co.uk | |
|---|---|---|
| Online Since | 1998 | |
| Casino Type | Instant Play, Mobile, App | |
| Network | Super Group (SGHC) Limited | |
| Licences | 39372, UK Gambling Commission | |
| Welcome Bonus | Deposit & Wager £20 & Get 150 Free Spins on Selected Slots | |
| Wagering | 1x Deposit | |
| Min Deposit | £20 | |
| Max Deposit | Not Listed | |
| Max Withdrawal Monthly | Not Listed | |
| Max Withdrawal Daily | Not Listed | |
| Number of Games | 1200+ | |
| Number of Slots | 880+ | |
| RTP | 96.00% | |
| Slots RTP | 94.58% | |
| Bonus Cashout Limit | Not Listed | |
| Payout Speed | 1 - 2 days | |
| Software Providers | Hacksaw Gaming, Playtech, Pragmatic Play, IGT, Blueprint Gaming, 1x2gaming, Eyecon, ELK Studios, Inspired Gaming, Gaming Realms, Light & Wonder, Games Global, Evolution, On Air, |
|
| Payment Methods | Mastercard, Neteller, PayByBank, PayPal, Visa, Bank Transfer, |
|
| PayPal Accepted | Yes | |
| Compatible Devices | Android, iOS, Windows, and macOS | |
| Restricted Countries | AF, AS, AD, AR, AU, AT, BY, BE, BR, VG, BG, CM, CN, CX, CC, CO, CG, CD, CU, CZ, DK, EE, ET, FR, DE, GH, GR, GL, GU, HM, HK, HU, IN, IR, IL, IT, JP, KE, LT, MW, MT, MX, FM, MZ, MM, NL, NI, NG, NF, KP, PY, PE, PH, PL, PR, RO, RU, RW, RS, SC, SG, SK, SI, SO, ZA, ES, SE, CH, SY, TW, TZ, TR, VI, UG, UA, US, VN, YE, ZM, ZW | |
| Awards | None | |
| Customer support | Live Chat, FAQ | |
| Company | Betway Limited | |
| Sister Sites | All Slots Casino, Aloha Slots, Barbados Bingo, Betway, Daisy Slots, Easy Slots, Egypt Slots, Euro Palace, Gaming Club, Hippodrome, Kiwis Treasure, Mummys Gold, Platinum Play, Royal Vegas, Ruby Fortune, Slots Racer, SlotsUK, Spin Casino, Spin Galaxy, Spin Palace, Star Slots, Thor Slots, Umbingo | |
| Affiliate programme | Betway Partners, https://www.superpartners.com/, Super Partners | |
| Manual Flushing | No | |
| KYC Verification | Yes |
JackpotCity Casino Media
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JackpotCity Casino Home Page on Mobile
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JackpotCity Casino Slots on Mobile
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JackpotCity Casino Table Games on Mobile
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JackpotCity Casino Live Casino on Mobile
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JackpotCity Casino Home Page on Desktop
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JackpotCity Casino Slots on Desktop
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JackpotCity Casino Table Games on Desktop
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JackpotCity Casino Live Casino on Desktop
Ratings Breakdown
The score is based on the following components, each with its respective weight:
Casino.net Algo
The Casino.net Algorithm is automatically calculated using objective data about the casino. Below is the score for JackpotCity Casino based on all criteria:
JackpotCity Casino has a higher Casino.net Algo score than 28% of all reviewed casinos.
| Criteria | How JackpotCity Casino Scored | Why This Score |
|---|---|---|
| Number of Games |
+ 0.1
|
JackpotCity Casino has fewer games than 50% of all reviewed casinos. |
| Number of Slots |
+ 0.1
|
JackpotCity Casino has fewer slots than 50% of all reviewed casinos. |
| Number of Live Games |
+ 0.3
|
JackpotCity Casino offers the most popular live casino games, including blackjack and roulette. |
| Number of Software Providers |
+ 0.1
|
JackpotCity Casino has games by fewer software providers than 50% of all reviewed casinos. |
| Games |
| Criteria | How JackpotCity Casino Scored | Why This Score |
|---|---|---|
| Overall RTP |
+ 0.3
|
JackpotCity Casino has better RTP than 40% of all reviewed casinos. (RTP: 96.00%) |
| Slots RTP |
+ 0
|
JackpotCity Casino has slot RTP lower than 70% of all reviewed casinos. (Slots RTP: 94.58%) |
| RTP |
| Criteria | How JackpotCity Casino Scored | Why This Score |
|---|---|---|
| Welcome Bonus Max Amount |
+ 0.4
|
JackpotCity Casino offers at least 100 free spins. |
| Wagering Requirement |
+ 0.6
|
JackpotCity Casino offers better wagering contributions than 80% of all reviewed casinos. |
| Bonus Minimum Deposit |
+ 0
|
JackpotCity Casino accepts a bonus minimum deposit of £20, above our £10 benchmark for this market. |
| Bonus |
| Criteria | How JackpotCity Casino Scored | Why This Score |
|---|---|---|
| Number of Payment Methods |
+ 0.1
|
JackpotCity Casino offers fewer than 10 payment methods |
| Fastest Withdrawal Time |
+ 0.3
|
JackpotCity Casino offers withdrawals within 1 day for selected payment methods. |
| Minimum Deposit |
+ 0
|
JackpotCity Casino accepts a minimum deposit of £20, above our £10 benchmark for this market. |
| Maximum Deposit |
+ 0
|
JackpotCity Casino does not specify a maximum deposit. |
| Cashout Limits |
+ 0.1
|
JackpotCity Casino has no withdrawal cap on record for this market. (Security checks might apply.) |
| Currencies |
+ 0.1
|
JackpotCity Casino accepts £. |
| PayPal Accepted |
+ 0.1
|
JackpotCity Casino accepts PayPal. |
| Payment |
| Criteria | How JackpotCity Casino Scored | Why This Score |
|---|---|---|
| Customer Support Availability |
+ 0.3
|
JackpotCity Casino offers 24/7 customer support. |
| Customer Support Methods |
+ 0.2
|
JackpotCity Casino offers customer service but not both live chat and phone support. |
| Compatible Devices |
+ 0.2
|
JackpotCity Casino works well on most popular devices. |
| Languages |
+ 0.1
|
JackpotCity Casino supports two languages. |
| User Experience |
| Criteria | How JackpotCity Casino Scored | Why This Score |
|---|---|---|
| Casino Awards |
+ 0
|
JackpotCity Casino doesn't have any casino awards. |
| Other Products |
+ 0
|
JackpotCity Casino offers only a casino. |
| Public Company |
+ 0.2
|
JackpotCity Casino is held by a public company. |
| Reputation and Awards |
User Ratings
There are 2 player reviews. Be the next one to give your opinion.
Web Ratings
See how JackpotCity is rated by players and platforms across the web, offering a glimpse into its overall public perception.
- “Good results an instant replies…. love the games selection….”
- “The games are awesome, bonuses are exciting customer service are 10\10 and the express withdrawal is the cherry on top.”
- “Love the adrenaline trying to win 🏆 ✌️”
- “I play at a lot of casino apps this one I enjoy best. It’s laid out simply. Good games. Excellent promos. Help is easy to get around the clock.”
- “My new favourite online site with the fastest withdrawals!!!!!!!”
- “The choice of games is good. Withdrawals were uncomplicated.”
- “To get paid can be incredibly difficult, but I was owed 21k and got it. They should improve their customer service.”
- “I had tons of fun playing on this website but have had trouble trying to get help or support for my account verification.”
Expert Opinions
Lindsey has over 5 years of experience as a content writer in the igaming industry. Her focus and specialty are on slots. She has written numerous reviews for different games, always providing quality content.
Nikola started working as a senior content writer in 2019, and since then, he has created numerous online casino reviews and articles about gambling in different countries. Over the years, he has been involved in projects that require a thorough analysis of various gaming platforms, which has helped him gain strong expertise. Thanks to his experience in writing reviews, Nikola has built a precise comparison model to overview and fairly assess online casinos and their services.
Manuela Nikolova serves as the dedicated social media reviewer for casino.net, providing expert analysis on how gambling brands engage with players and build trust across various platforms. She brings together a master’s degree in marketing and brand management with extensive experience in social media strategy and the creation of engaging gambling-related content. Above all, Manuela is deeply committed to player safety, consistently advocating for transparency and responsible gambling practices.
With over a decade of legal experience in the online gambling industry, Momchil specialises in advising key stakeholders, including operators, providers, and affiliates, on compliance, licensing, and regulatory strategy. He has drafted hundreds of Terms & Conditions, Privacy Policies, and other key legal documents tailored to the online casino space. As a speaker at international gambling conferences, he stays ahead of industry trends and evolving legal standards. In his reviews, he takes a critical look at each casino. He breaks down the fine print, highlights potential red flags, and offers players clear, trustworthy insights grounded in real legal expertise.
Plamen is a seasoned IT expert with over 20 years of experience leading technical teams and designing secure, high-performance systems. With a strong background in cybersecurity, risk analysis, and infrastructure optimisation, he ensures each casino meets high standards for technical reliability, speed, and data protection.
Lead Author's Summary and Final Rating
Momchil Chonov brings over 17 years of experience in land-based casinos and online gambling content, with particular expertise in slots, offering a deep and well-rounded understanding of the gaming industry. His extensive background allows him to produce accurate, engaging, and insightful content for players of all skill levels. Passionate about responsible gambling and player education, Momchil is committed to providing trustworthy advice, in-depth reviews, and clear, easy-to-follow guides. His goal is to ensure every visitor enjoys online gaming in a safe, informed, and responsible way.
Welcome Bonus
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| Max Bonus Amount | 150 Free Spins | |
|---|---|---|
| Bonus Code | None | |
| Significant Terms | New UK based customers only. You must opt in (on registration form). Deposit & Stake Min £20. Debit card only(exclusions apply). 50 Free Spins credited daily over first 3 days, 24 hours apart. 150 Free Spins total (£0.10 per spin). No wagering requirements on Free Spins Winnings. Spins expire after 7 days. Full Terms. JackpotCity UK. Please gamble responsibly. GambleAware.org 18+ | |
| Wagering | 1x Deposit | |
| Validity | 7 days | |
| Max Bet with Bonus Funds | £0.10 | |
| Maximum Cashout | Not Listed | |
| How to Claim | Opt in on the registration form, deposit and wager min £20, then receive 150 Free Spins (50 per day over 3 days) on the 5 listed games. | |
| Games Allowed | Free Spins on Gold Blitz Ultimate, Eruption Blaze Cashingo, 12 Pots of Gold Drum Frenzy, Area Link Phoenix Firestorm, Squealin Riches 2 |
Welcome Bonus Alternatives
| Casino | Bonus | Website Link | Review Link | Terms and Conditions |
|---|---|---|---|---|
Fruity King Casino
|
100% up to £100 + 50 Free Spins | Get Offer | Fruity King Casino Review | Full T&Cs Apply. New Players Only. Wager from real balance first. 10X wager the bonus money within 30 days and 10x wager any winnings from the free spins within 7 days. Contribution varies per game. Available on selected games only. Wager calculated on bonus bets only. Bonus offer and any winnings from the offer are valid for 30 days / Free spins and any winnings from the free spins are valid for 7 days from receipt. Max conversion: 1 time the bonus amount or from free spins: £20. Limited to 5 brands within the network. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. 18+ | #AD | gambleaware.org | Play Responsibly. |
Cop Slots Casino
|
Up to 500 Free Spins on Starburst | Get Offer | Cop Slots Casino Review | Full T&Cs Apply. 18+. New players only, £10 min fund, 10x bonus wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250). GambleAware.org |
Hippodrome Casino
|
100% up to £100 + 100 Free Spins | Get Offer | Hippodrome Casino Review | Full T&Cs Apply. 18+. New customers only. You must opt in (on registration form) & deposit £20+ to qualify. Offer valid 7 days from registration. Debit card deposits only (exclusions apply). Welcome Bonus: 100% match bonus up to £100 on 1st deposit. 10x wagering applies (as do weighting requirements). Free Spins: Awarded after 24 hours on Big Bass Bonanza once you have staked £20. Spin value = 20p. No wagering requirements on free spin winnings. Bet the Responsible Way. GambleAware.org |
JackpotCity Slots
| Slot | RTP | Software | Jackpot | Max win | Play Review |
|---|---|---|---|---|---|
| Sugar Rush | 96.50% | Pragmatic Play | No | x5,000 | Play Slot |
| Thunderstruck II | 96.65% | Games Global | No | x8,000 | Play Slot |
| Eye of Horus | 96.00% | Blueprint Gaming | No | x25,000 | Play Slot |
| Wolf Gold | 96.01% | Pragmatic Play | Yes | x2,500 | Play Slot |
| Mega Moolah | 88.12% | Games Global | Yes | x11,250 | Play Slot |
| Age of the Gods | 95.02% | Playtech | Yes | x50,000 | Play Slot |
| Cleopatra | 95.70% | IGT | No | x10 | Play Slot |
| Starlight Princess | 96.50% | Pragmatic Play | No | x5,000 | Play Slot |
| Le Bandit | 96.34% | Hacksaw Gaming | No | x10,000 | Play Slot |
| Chilli Heat | 96.00% | Pragmatic Play | Yes | x2,512 | Play Slot |
| The Goonies Return | 96.00% | Blueprint Gaming | No | x250,000 | Play Slot |
| Mustang Gold | 96.00% | Pragmatic Play | No | x12,000 | Play Slot |
| Ted | 95.81% | Blueprint Gaming | No | x10,000 | Play Slot |
| Da Vinci Diamonds | 94.93% | IGT | No | x1,000 | Play Slot |
| Lucky Leprechaun | 96.33% | Games Global | No | x5,000 | Play Slot |
| Wild West Gold | 96.51% | Pragmatic Play | No | x10,000 | Play Slot |
| The Dog House Megaways | 95.00% | Pragmatic Play | No | x12,305 | Play Slot |
| Bigger Bass Bonanza | 95.00% | Pragmatic Play | No | x4,000 | Play Slot |
| Dork Unit | 96.24% | Hacksaw Gaming | No | x10,000 | Play Slot |
| Deal or No Deal | 95.00% | Playtech | Yes | x1,000 | Play Slot |
Software Providers
| Software Provider | Type (RNG/Live) |
|---|---|
| Hacksaw Gaming | RNG Games |
| Playtech | RNG and Live Dealer Games |
| Pragmatic Play | RNG and Live Dealer Games |
| IGT | RNG Games |
| Blueprint Gaming | RNG Games |
| 1x2gaming | RNG Games |
| Eyecon | RNG Games |
| ELK Studios | RNG Games |
| Inspired Gaming | RNG Games |
| Gaming Realms | RNG Games |
| Light & Wonder | RNG Games |
| Games Global | RNG Games |
| Evolution | Live Dealer Games |
| On Air | Live Dealer Games |
The JackpotCity Casino Mobile Apps
Payments
| Payment | Min Deposit | Max Deposit | Deposit Timeframe | Deposit Fees | Min Withdrawal | Withdrawal Timeframe | Withdrawal Fees |
|---|---|---|---|---|---|---|---|
| Mastercard | £20 | Not Listed | Instant | Possible | £5 | 1 – 2 Days | Possible |
| Neteller | £20 | Not Listed | Instant | Possible | £5 | Up to 24 hours | Possible |
| PayByBank | £20 | Not Listed | Instant | Possible | No Data | No Data | No Data |
| PayPal | £20 | Not Listed | Instant | Possible | £5 | Up to 24 hours | Possible |
| Visa | £20 | Not Listed | Instant | Possible | £5 | 1 – 2 Days | Possible |
| Bank Transfer | No Data | No Data | No Data | No Data | £5 | 1 – 2 Days | Possible |
Responsible Gambling
As a UKGC-licensed platform, JackpotCity is required to follow UK Gambling Commission rules on responsible gambling and player protection.
| Software Provider | Type (RNG/Live) |
|---|---|
| Self-Exclusion | Yes |
| Deposit Limit Settings | Yes |
| Spending Limit Settings | Yes |
| Time-Out and Gaming Time Reminders | Yes |
| Self-Assessment Tools | Yes |
- Gambling Therapy
- GamCare
- GAMSTOP
- GambleAware
JackpotCity Casino Company
| Company Name | Betway Limited |
|---|---|
| Founded | 2006 |
| Headquarters | 9 Empire Stadium Street, GZIRA, GZR 1300, Malta |
| investors@supergroup.com - Super Group | |
| CEO | Anthony Werkman |
| CFO | Alinda van Wyk - Super Group |
| Other key personnel | Finance Director: Emma Stubbs |
| Subsidiaries | Betway Limited, Raging River Trading (Pty) Ltd, SGHC Limited, Digital Gaming Corporation USA, Jumpman Gaming Limited, Digital Outsource Services (Pty) Ltd, Betway Group Limited, SGHC USA Inc., Digimedia Limited, Betway Mexico S.A. DE C.V and others. |
| Parent Organisation | Super Group (SGHC) Limited |
| Employees | Over 2800 - Super Group |
| Markets | GB, IE, CA, AL, DZ, AO, AI, AQ, AG, AM, AW, AZ, BS, BD, BB, BZ, BJ, BM, BT, BO, BA, IO, BF, BI, KH, CV, KY, CF, TD, CL, KM, CK, CR, HR, CW, CY, DJ, DM, DO, EG, SV, GQ, ER, FJ, FI, GA, GM, GE, GI, GD, GN, GW, GY, HT, HN, IS, ID, IQ, IM, JE, JO, KZ, KI, KW, KG, LV, LB, LR, LI, LU, MG, MY, MV, ML, MU, MD, MC, NP, NZ, NE, NO, PK, PW, QA, WS, SA, SN, LK, SR, TJ, TH, TG, TK, TO, TT, TV, UY |
| Shares | 508.08M |
| Stock Exchange | New York Stock Exchange |
| Stock Price | $14.08 |
| Number of Clients | 6.1M Monthly active customers Super Group |
| Revenue | $2.23bn - Super Group |
Conclusion
JackpotCity is a strong all-round UK casino with a broad live and RNG game range, good weekly slot value, and better player safeguards than many rivals. A couple of policy points could still be improved, but there is already enough quality here to make it a very solid choice for most players.
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